ZameerShop.com Returns Policies

If you want to return this item, please keep the item in its original condition with price tags intact, original accessories and in the original manufacturer’s box/packaging. Failure may make the item ineligible for returns/refunds.

7 Day Free Exchange

You can exchange this item for a different size/color available with the same seller.

 

Following are the details of the return policies applicable for items sold on Zameer Shop.com.

General Returns Policy

The following general returns policy is applicable to all items sold on Zameer Shop.com. All product detail page are Fulfilled by Zameer Shop.com (FZS). All non-FZS items are seller fulfilled.

 

  • In general, an item may be eligible for return within the applicable return window if it fulfils one or more of the following conditions:
  • Was delivered in a physically damaged condition
  • Has missing parts or accessories
  • Is different from what was ordered
  • Is different from its description on the product detail page on Zameer Shop.com

Products marked as “non-returnable” on the product detail page cannot be returned. View the full list of non-returnable items.

About Items That Can’t Be Returned

This page has a list of items that are not eligible for returns as per the Zameer Shop.com returns policy. If the item isn’t returnable, you will see a message about it in the Returns Support Centre.

Category Items That Can’t be Returned
Adhesives&Sealants Adhesives (all liquids), hazardous materials and lubricants.
Automotives Lubricants, greases and oils, shampoos, waxes, polishes & other liquid, aerosols & perfumes
Baby Breast pads and shields, breast milk containers, nursing covers, baby grooming products, baby washes, shampoos, skin care, wet wipes, diapers and nappies, soothers and teethers, feeding related products like bottles, bottle sets and nipples.
Beauty Hazardous materials (fragrances, nail colours, deodorants, hairsprays), cleansers, shower gels, soaps, hair loss products, shampoos and conditioners, styling gels and hair colours, lipsticks, lip balms and lip gloss, eye care and eye makeup, creams, moisturisers and body lotions, other hygiene items.
Clothing & Accessories Lingerie, innerwear and other apparel that are labeled as non-returnable on their product detail pages.
Grocery & Gourmet All items included in these categories.
Gift Cards  E-mail Gift Card, Physical Gift Cards, Third-Party Gift Cards
Health & Personal Care Health and Personal care items that are labeled as non-returnable on the product detail page are not eligible for returns and oral care items.
Garden & Outdoors Seeds and live plants.

 

Janitorial & Sanitation Supplies Paper towels, tissues, cleaning chemicals tapes.

 

Jewellery Gold Coins / Gold Vedhanis / Gold Chips / Gold Bars / Silver coins / Silver bars / Silver chips / Silver bullion.
Mobile accessories Screen guards, screen protectors and tempered glasses.
Musical Instruments Wind instruments, Harmonica / mouth organ.

 

Pet Supplies Pet food supplies, harnesses, aquarium supplies, pet shampoos/ conditioners.
PC Components PC components that are labeled as non-returnable on the product detail page are not eligible for returns.
School Books Bundle Textbook bundles, Notebook and Stationery bundles that are labeled as non-returnable on their product detail page are not eligible for returns.
Software Software products that are labeled as non-returnable on their product detail page are not eligible for returns
Sports, Fitness & Outdoors All inner apparel, socks, gym supporters and guards.
Video Games (Console Games and PC Games) Console games and PC games that are labeled as non-returnable on their product detail page are not eligible for returns.

 

 

Note: If you’ve received a non-returnable product in a damaged/defective condition, you can contact us within 7 days from the delivery of the product.

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“Shop By” category links below for the associated return window and exceptions (if any) for returns.

Expand all categories      Collapse categories

Shop By” Category As Displayed on Zameer Shop.com

Product/Category        Return Window and Exceptions
Books        7 Days; Replacement/Refund

·         Textbook bundles that are labeled as non-returnable on the product detail page are not eligible for returns

      Video Games
Product/Category        Return Window and Exceptions
Musical Instruments       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Wind instruments and items marked as non-returnable on detail page are not eligible for return.

Video Games (Accessories and Games)       7 Days; Replacement/Refund

·         Games which are marked as non-returnable on detail page are not eligible for return.

Gaming Consoles        7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

      Mobiles and Tablets
Product/Category       Return Window and Exceptions
Mobiles       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         For device-related issues in Apple iPhones & Android smartphons, please contact there Customer Service.

·         Return the phone in the original condition with the brand’s box and all the accessories like charger, headphones, manual, etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged phone or its accessories.

Tablets       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Return the product in the original condition in brand box with charger to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing/damaged contents.

 

Mobiles with Inspect & Buy label       2 Days; Refund only

·         Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.

Tablets with Inspect & Buy label       2 Days; Refund only

·         Refunds will be issued only if it is determined that the item was not damaged while in your possession, or is not different from what was shipped to you.

·      Return the product in the original condition in brand box with charger to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing/damaged contents.

Mobile Accessories       7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Screen guards, screen protectors and tempered glasses are non-returnable.

Work space and gadget accessories       7days; Replacement only

·         Return the product in the original condition in brand box with charger to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing/damaged contents.

 

      Computers and Accessories
Product/Category       Return Window and Exceptions
Laptops      7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Return the laptop in the original condition with the original brand box and all accessories like charger, manual, etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.

Software         7 Days; Replacement/Refund

·         Software products that are labeled as non-returnable on the product detail pages are not eligible for returns.

·         For software-related technical issues or installation issues in items belonging to the Software category, please contact the brand directly.

Office & Stationery Supplies       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Notebook and Stationery bundles that are labeled as non-returnable on the product detail page are not eligible for returns.

Desktops, Monitors, Pen drives, Hard drives, Memory cards, Internet devices, Computer accessories, Graphic cards, CPU, Power supplies, Motherboards, Cooling devices, TV cards, Computing Components       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         All PC components, listed as Components under “Computers & Accessories” that are labeled as non-returnable on the product detail page are not eligible for returns.

 

Printers, Networking devices       7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

 

 

       Cameras, Audio and Video
Product/Category        Return Window and Exceptions
Digital Cameras, camera lenses, Headsets, Projectors, Home Entertainment       7 Days; Replacement only

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Return the camera in the original condition with brand box and all the accessories Product like camera bag etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.

Speakers       7Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         Return the speakers in the original condition in brand box to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/ damaged box.

Televisions       7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         If you report an issue with your Television, we may schedule a technician visit to your location. On the basis of the technician’s evaluation report, we’ll provide a resolution.

·         Return the TV in the original condition in brand box and all the accessories Product like TV remote etc. to avoid pickup cancellation. We will not process a replacement if the pickup is cancelled owing to missing/damaged contents.

 

 

      Home, Kitchen and Pets
Product/Category       Return Window and Exceptions
Furniture       7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

·         For damaged / defective items, items with missing parts or item not as described, replacement will be offered. Replacement may be offered for the entire product or part(s) of the product.

·         Some furniture items are only eligible for refund and are not eligible for replacement. This will be indicated on the product detail page of the item. If a replacement isn’t possible, a refund will be processed on your order in accordance with Zameer Shop.com Refund Policy.

Large Appliances – Air Coolers, Air Conditioner, Refrigerator, Washing Machine, Dishwasher, Microwave       7 Days; Replacement/Refund

·         Returnable if you’ve received the product in a condition that is damaged, defective or different from its description on the product detail page on Zameer Shop.com

Home and Kitchen        7 Days; Replacement/Refund

·         Edible items, some consumable items and items marked as “non-returnable” on the product detail page are non-returnable.

Bedsheet/pillow covers ·         Return the Bedsheet/pillow covers in the original condition with MRP tag intact. We will not process a replacement/refund if the pickup is cancelled owing to missing price tag.
Pressure cooker       7 Days; Replacement/Refund

·         Return the pressure cooker in the original condition in brand box with all the accessories, like lid, gasket, etc. to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing/damaged contents

Mixer grinder, Water heater, Food Processor, Air purifier       7 Days; Replacement/Refund

·         Return the product in the original condition in brand box to avoid pickup cancellation. We will not process a replacement or refund if the pickup is cancelled owing to missing/damaged contents.

Pet Food, Pet Shampoos and Conditioners, Pest Control and Pet Grooming Aids  

Non-returnable

 

Pet Habitats & Supplies, Apparel & Leashes, Training & Behavior Aids, Toys, Aquarium Supplies such as Pumps, Filters and Lights       7 Days; Replacement Only

 

Tyres (except car tyres), Rims & Oversized Items (Automobiles)     non-returnable

 

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All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.

Only Fulfilled by Zameer Shop.com (FZS) items may be eligible for replacement. For more details, please refer About Free Replacements.

If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning. Zameer Shop shall not be liable in any manner for any misuse or usage of such information.”

In some cases, items may not be eligible for return, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.

  • All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you. Refer to instructions to return items against each category. We may reject the return pickup if the items are not returned according to the policy mentioned against each category.

Only Fulfilled by Zameer Shop.com (FZS) items may be eligible for replacement. For more details, please refer About Free Replacements.

  • If you wish to return an electronic device that stores any personal information, please ensure that you have removed all such personal information from the device prior to returning Zameer Shop shall not be liable in any manner for any misuse or usage of such information.”
  • In some cases, items may not be eligible for return, including cases of buyer’s remorse such as incorrect model or color of product ordered or incorrect product ordered.